If you are someone selling AI or AI enabled/powered solutions, it would be good to bear the following in mind.
- Most end customers or end users think AI is all powerful. Magic wand and can solve all the problems. They would say, "This is the problem and it can be solved in this way using AI and why is that it is not solving" They may not realize that their systems may not be good enough or capable to leverage their AI or their data not good enough to train or be more reliable or even there are better and simpler alternatives than AI
- Most client firms could also possibly have their own tech teams and they might be competing you with intensely than ever before.
- Most of the clients firms probably have burnt their fingers by the half baked promises and unfulfilled promises and as a result would look at anything you say with lots of suspicion
- It is better to call out what are the features you have already built and what is on the roadmap. Again clients would want to know what is vaporware and what are empty promises and how much of that is real
- Case studies, validations, references and testimonials could help, but you are served by adding caveats as you would not have a better and actual insights on the state of data and how they are organized and how easy or difficult would the training be and how quickly you can get to the 100% reliability. In other words, be transparent, and if anything undersell rather than oversell
As the saying goes, more the things change, more the things remain the same...
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