- They don't have a contact email id, in their contact us page. (or for that matter, anywhere in their website in an easily accessible manner.)
- They could specify in home page, which browser and the resolution suits well for their website. (Say Best viewed in IE 6.0 and 800X600 resolution) Especially their pop ups.
- The online registration. You should specify a username and your mobile number in the initial registration form. You will get a password. You should login. There you will get another registration form with other questions. Only then you would be successful. I really wonder why this two step process. Is it to ensure that the person has a valid airtel connection? Can't they ensure from their database is it a valid number, eligible for online registration. Why can't they welcome the customer with one single registration page?
- Above all, Does at least the second registration post is fine with out bugs,The drop down menu for day in the date of birth is not working properly.
Note:
All this bugs/errors at the time of the blog post.
Being a software tester by profession, i wonder who the hell would be their technical service partner and how they could have signed off the User acceptance test. Damn the airtel CIO! :)
5 comments:
I read a post on your page after a long long time.. And yes, I can understand the frustration. Been there... :-)
hey welcome it is too bad the way these guys are doin it
ha ha ha i had known this bug before,, airtel.com taking to vodafone ,,,,,this shows hows keen they are maintaining it!
U have proved u r a software professional, seeing ur work in anything n everything that comes across.. Good, I give u EE in ur appraisal ;-)
cha edhula kuda outstanding illa :(
enna koduma sir edhu :) ;)
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